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The Trump administration recently announced a new policy change that would allow debt collectors to message consumers about collections via email and text messages. This announcement made headlines around the country, but most of the articles covering the topic tended to be slanted in one way or another. Just like there are two sides to [...]

It's no big secret that the economy here in California has been booming ever since coming out of the decline of the Great Recession. And like any great economic boom, there are certain forces at work that have been driving the Golden State's economy to continue pushing higher year after year. With potential negatives like [...]

One of the toughest things about any type of service business is that you are always going to be at the mercy of your clients. The quality of your clients will always have a direct correlation to the quality of your business, which can make things tough if you find yourself working with a collection [...]

Everyone knows that falling behind on your bills will have a negative impact on your credit score, but most people don't exactly have a clear understanding of how that impact takes place over the course of time. In some situations, you might be able to work with a lender or creditor to recover from delinquent [...]

While extending credit to customers is a necessary evil in many types of small business these days, there are a wide range of policies and procedures used by those creditors. One of the most commonly disputed policies is whether or not you should charge your clients a fee for late payments. Charging a late fee [...]

Fraud is one of those frightening words that can intimidate even the most seasoned business veterans, and it is becoming more and more prevalent in recent years. Whether you are tasked with extending credit to customers, vetting customers applying for credit, managing customer credit accounts, or attempting to collect from delinquent customer accounts, stumbling across [...]

With another tax season just recently passing, many small business owners across the country just recently made decisions regarding write-offs on uncollectible debts. However, there is no reason to wait until your taxes are due to think about how you want to handle your outstanding debts. In order to better help you prepare for next [...]

Credit card debt is a serious issue that is impacting consumers all over the country, but the people here in California are feeling that impact a little more than you would find in other parts of the country. Two recent articles highlighting cities with massive credit card debt combined to include six different California towns [...]

Dealing with debt collection situations is an incredibly stressful process for even the most seasoned commercial debt collectors, and anyone tasked with handling the collections for their company is going to be under an immense amount of stress while conducting those collections. Regardless of how they might appear on the outside, anyone who deals with [...]

Keeping detailed documentation is one of the most critical components of any collection scenario, but the actual process of documenting the details can range from overly complicated to so simple that you often don't remember to do it. Regardless of where your company might fall on that documentation spectrum, utilizing some of the modern cloud [...]