7 Ways a Debt Collection Agency Can Help Your Business

Every business that extends credit to its customers is going to be forced to deal with a small percentage of those customers who for some reason are not able to make timely payments on their accounts. For many business owners, this is an incredibly frustrating aspect of their business.

Hiring a commercial debt collection agency is a great way to make sure that you aren’t forced to spend all of your free time on nights and weekend chasing after deadbeat customers who simply feed you one excuse after another. There is a long list of things you would be far better served to spend your time on, and having a professional worry about your debt collection for you can give you back that time.


Here are 7 ways that a debt collection agency can help your business:

Focus on New Revenue

Even if you are able to collect payment from a customer that has fallen behind on their payments, is that really a customer you want to do more business with? Having a debt collection agency worry about the customers who fall behind will allow you to focus your attention on generating more business from the customers who are able to keep their accounts in good standing.

Improve Business Cash Flow

Cash flow is the lifeblood of any business, large or small. Hiring a professional debt collector makes it much more likely that your outstanding debts will actually be collected, which will make a positive contribution to your cash flow stream. Increased positive cash flow will allow you to continue to grow and improve your business.

Reduce Stress & Aggravation

No matter how much you might deny it, debt collection is incredibly stressful and aggravating. Subbing out that aggravation to a third party is a great way to take a large portion of stress off of your plate. Once you reduce your stress levels, you will surely be able to better focus on other aspects of your business in a more positive manner.

Honest Assessment & Advice

Another way that partnering with a debt collection agency will help your business is that it will give you a sounding board that can provide you with honest assessments on each of your debt situations, as well as advice on how to handle different debt scenarios. This can be invaluable in the event that you have to appear in court regarding a debt situation.

Separate Customer Relationships

If you are interested in continuing to do new business with customers that have outstanding debts with you, having a debt collector that handles the outstanding collection can allow you to maintain a professional relationship with the customer. It can also be helpful if you intend to resume business with the customer once the debt is settled.

Substantial Skills & Experience

One of the biggest ways that hiring a debt collection agency can help your business is that they bring a level of expertise to debt collection. Attempting to collect outstanding debts is a small portion of your business, but for a professional debt collection agency, it is all they do everyday. Many times, the experience that they bring to the table will far outweigh their collection agency rates.

Better Understanding of Regulations

Because a debt collection agency focuses their efforts on debt collection full-time, they will already have a complete understanding of all of the rules and regulations that need to be followed. Since collections are only a small part of your overall business, it might not be worth your time to become as well versed in these regulations as you would need to be.

As you can see, there are quite a few different ways that hiring a commercial debt collection agency can really benefit your business, both from a bottom line standpoint and in a way that reduces your overall stress levels. Before you waste any more of your time making frustrating collection attempts, call in the professionals and let them handle it for you so that you can focus on actually growing your business.

By |2017-09-16T12:18:27+00:00January 21st, 2015|Blog|0 Comments

About the Author:

Graduated from University of Utah - business degree 1990. Served in US Army as an interrogator / linguist, then as a tactical intelligence officer - Military Intelligence 1986-1990. Managed Western US sales operations for NY based collection agency 1990-1992. Founded Direct Recovery Associates, Inc. 1992-present